Position Description Summary
Beverage Cart & Snack Bar Attendants are responsible for creating memorable experiences for our members by maintaining high standards by providing refreshments on the course with exceptional customer service.
Role & Responsibilities
- Attend to Members on the course, providing snacks and beverages as needed
- Drive the course regularly, being available to Members at all time
- Maintain a clean & organized cart that represents BHIC standards at all times
- Be familiar with all menu items, upselling where appropriate & answering questions
- Provide high-end customer service, helping Members with a smile
- Prep the bev cart pre-shift, ensuring it is well supplied
- Ensure the bev cart is properly fueled at all times
- Store all beer, liquor, and wine in designated, secure locations at the end of each shift
- Complete all opening, closing, and side duties, as needed and instructed
- Adhere to all health and safety regulations, maintaining proper health codes
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities
- Prep the snack bar cart pre-shift, ensuring it is well-supplied
- Maintain the snack bar, being available to Members at all time
Qualifications & Education Requirements
- Proficient knowledge of pastry operations
- Must possess attention to detail, follow-through, creativity, and a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- High-end/Fine Dining culinary experience in a hospitality environment preferred
- Prior kitchen operations experience required
- High School Diploma or GED required
- Must be 21 years old due to the NC alcohol laws
Other Accountabilities
- Because of the fluctuating demands of the Clubs’ operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
- During off-season, you could be asked to open and run snack bar, based on weather and golf attendance.
- Adhere to all of the various company written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.