Position Description Summary
Expediters are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products in a timely manner.
Role & Responsibilities
• Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Assist in the daily operation of the culinary operations, as needed
• Ensure each dish that comes off the line is properly expedited, ensuring accuracy, professionalism, and proper plating
• Meticulously examine each dish, ensuring no part is missing and the order is correct
• Ensure all orders for tickets come out together and with the proper timing (i.e., apps before entrees, etc)
• Adhere to all health and sanitation codes and guidelines at all times
• Work the line as instructed, making exceptional dishes with plating and garnishments that represent Club standards
• Adhere to recipes, producing quality, high-end dishes consistently
• Understand all parts of the menu, being able to identify the parts each dish
• Manage incoming tickets, communicating with the line to ensure speed of service
• Ensure food leaves the kitchen in a timely manner, coordinating Food Runners
• Learn and master all recipes, kitchen protocols, and procedures
• Attend pre-shift meetings, noting any specials
• Maintain the organization of all storage areas and products, ensuring a clean work area
• Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
• Ensure adherence to all health codes, periodically checking compliance
• Maintain adequate ticket times for Member experience
• Complete all opening, closing, and side duties, as needed and instructed
• Help maintain food costs by decreasing waste
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
• Proficient knowledge of kitchen operations
• Must possess attention to detail, follow-through, creativity, & a high level of motivation
• Ability to communicate effectively and professionally
• Willingness to learn and accept instruction
• Must possess a positive attitude and good work ethic
• High-end/Fine Dining culinary experience in a hospitality environment required
• Prior kitchen operations experience required
• High School Diploma or GED required
Other Accountabilities
• Because of the fluctuating demands of the Clubs’ operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
• Adhere to all of the various company written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
Working Conditions
• Indoors, in a kitchen with loud noises
Physical Requirements
• Regularly required to sit, talk, hear, and use hands
• Must be able to stand for long periods of time
• Ability to lift and move heavy objects, in excess of 40 pounds
• Repetitive motions are required
• Ability to bend, squat, lift, kneel, and crouch
• Must be able to safely operate kitchen equipment
• Moderate to heavy lifting, pushing, and pulling is required
Attendance Expectations
• This position has an expected workload of 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ
Reporting Structure
• Reports to: Executive Chef, Sous Chefs