Position Description Summary
Snack Bar Attendants are responsible for creating memorable experiences for our members by maintaining high standards by providing refreshments with exceptional customer service.
Role & Responsibilities
- Attend to Members, providing snacks and beverages as needed
- Maintain the snack bar, being available to Members at all time
- Maintain a clean & organized area that represents BHIC standards at all times
- Be familiar with all menu items, upselling where appropriate & answering questions
- Provide high-end customer service, helping Members with a smile
- Prep the snack bar cart pre-shift, ensuring it is well-supplied
- Store all beer, liquor, and wine in designated, secure locations at the end of each shift
- Complete all opening, closing, and side duties, as needed and instructed
- Adhere to all health and safety regulations, maintaining proper health codes
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities
Qualifications & Education Requirements
- Proficient knowledge of food service operations
- Must possess attention to detail, follow-through, creativity & a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- High-end/Fine Dining culinary experience in a hospitality environment preferred
- Prior kitchen operations experience required
- High School Diploma or GED required
Other Accountabilities
- Because of the fluctuating demands of the Clubs’ operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
- Adhere to all of the various company-written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
Working Conditions
- Indoors & outdoors, in varying weather conditions
Physical Requirements
- Regularly required to sit, talk, hear, and use hands
- Must be able to sit and stand for long periods of time
- Ability to lift and move heavy objects, in excess of 40 pounds
- Repetitive motions are required
- Ability to bend, squat, lift, kneel, and crouch
- Must be able to safely operate kitchen equipment
- Moderate to heavy lifting, pushing, and pulling is required
Attendance Expectations
- This position has an expected workload of 20 - 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ